Job Description
Join Urban Outfitters as a Retail Store Manager in our vibrant Chicago store! Lead your team, drive sales, and create an exceptional customer experience.
Responsibilities
- Lead, coach, and develop a high-performing team.
- Achieve sales and KPI targets through exceptional customer service and visual merchandising.
- Manage inventory and ensure operational excellence.
- Collaborate with regional management on strategic planning.
- Implement visual and operational standards.
- Handle customer concerns and feedback professionally.
- Monitor and control expenses to maximize profitability.
- Promote a positive and inclusive work environment.
Qualifications
- Proven retail management experience (3+ years).
- High school diploma or equivalent; Bachelor's degree preferred.
- Strong leadership, communication, and interpersonal skills.
- Excellent customer service and sales skills.
- Proficiency in Microsoft Office and retail POS systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Experience with visual merchandising and inventory management.
- Familiarity with Urban Outfitters' brand and product.