Job Description
Join FlexiCare Solutions and enjoy a flexible, part-time work schedule! We're seeking dedicated Customer Service Representatives to provide exceptional support to our valued clients on Saturdays.
Responsibilities
- Handle inbound customer calls and emails with professionalism and patience.
- Troubleshoot and resolve customer issues efficiently.
- Upsell and cross-sell products and services when appropriate.
- Maintain accurate customer records and update databases.
- Collaborate with the team to ensure customer satisfaction and continuous improvement.
Qualifications
- High school diploma or equivalent.
- Previous customer service experience preferred.
- Excellent communication and active listening skills.
- Strong problem-solving abilities.
- Basic computer literacy and proficiency in MS Office Suite.
- Availability on Saturdays.