Job Description
Join our growing team as a Part-Time Remote Customer Success Representative! We're looking for a motivated and empathetic professional to join our customer success team, working remotely from the comfort of your Amsterdam home.
Responsibilities
- Handle customer inquiries via phone, email, and chat.
- Troubleshoot and resolve technical issues.
- Provide excellent customer service and support.
- Collaborate with the team to improve customer experience.
- Maintain customer records and update databases.
- Work flexible hours, including evenings and weekends.
Qualifications
- Fluency in Dutch and English (both written and spoken).
- Previous customer service or support experience.
- Strong problem-solving skills and a can-do attitude.
- Excellent communication skills and active listening.
- Basic computer literacy and familiarity with CRM software.
- Reliable internet connection and a quiet workspace at home.