Job Description
Join FlexiSupport Inc. as a Part-Time Customer Service Representative in our vibrant New York office. Enjoy a flexible schedule while providing excellent support to our valued customers.
Responsibilities
- Handle inbound customer calls and emails
- Troubleshoot and resolve customer issues
- Document and track customer interactions
- Meet and exceed performance metrics
- Collaborate with cross-functional teams to improve processes
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Proven customer service experience
- Strong problem-solving skills
- Fluency in English; bilingual skills a plus
- Ability to work flexible hours, including evenings and weekends