Job Description
Join our dynamic team as a Part-Time Customer Service Representative! We're looking for enthusiastic individuals to provide exceptional support to our valued customers. This role offers flexible hours and a great work-life balance.
Responsibilities
- Handle inbound customer calls and emails
- Troubleshoot technical issues and provide solutions
- Upsell and cross-sell products and services
- Maintain customer records and update CRM
- Collaborate with the team to improve customer service processes
Qualifications
- High school diploma or equivalent
- Excellent communication skills
- Proficient in MS Office Suite
- Previous customer service experience preferred
- Ability to work in a fast-paced environment
- Fluency in Spanish is a plus