Job Description
Join our dynamic team as a Junior IT Support Specialist! No experience needed, we provide on-the-job training. Help us provide excellent customer service and technical support to our clients.
Responsibilities
- Handling customer inquiries via phone, email, and chat
- Troubleshooting and resolving technical issues
- Setting up and configuring new hardware and software
- Documenting and tracking support tickets
- Assisting with IT projects as needed
Qualifications
- High school diploma or equivalent
- Strong communication skills in English
- Basic computer literacy
- Ability to work in a team and multitask
- Willingness to learn and adapt