Job Description
Become a key player in our thriving customer service division. Elevate your career with a dynamic role, impactful responsibilities, and competitive compensation.
Responsibilities
- Respond to customer inquiries, resolve issues efficiently, manage support tickets, train new agents, analyze performance metrics, support escalated cases, maintain team communication, ensure compliance with policies.
Qualifications
- Strong communication skills, customer service experience, basic training skills, PCS certification preferred, positive attitude, attention to detail.