Job Description
Join FlexiSupport, a leading provider of customer support services, and enjoy the flexibility of part-time work with competitive pay. We're looking for friendly, patient, and tech-savvy individuals to join our growing team.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat.
- Troubleshoot and resolve technical issues for various products.
- Maintain a positive and professional demeanor while assisting customers.
- Meet and exceed performance metrics and quality standards.
- Work independently and as part of a team to achieve common goals.
Qualifications
- High school diploma or equivalent.
- Strong communication and active listening skills.
- Basic computer literacy and proficiency in MS Office Suite.
- Previous customer service experience preferred but not required.
- Ability to work in a fast-paced environment and multitask.
- Availability to work flexible schedules, including evenings, weekends, and holidays.