Job Description
Join our dynamic team as an Evening Customer Service Representative! This part-time role offers flexible hours, perfect for students or those with daytime commitments.
Responsibilities
- Handle inbound customer calls and emails during evening shifts.
- Troubleshoot technical issues and provide solutions.
- Document customer interactions and maintain accurate records.
- Meet and exceed customer satisfaction metrics.
- Collaborate with the team to improve processes and policies.
Qualifications
- High school diploma or equivalent.
- Strong communication and problem-solving skills.
- Basic computer literacy.
- Availability to work evenings and weekends.
- Patience and a positive attitude.
- Previous customer service experience is a plus.